TermDrift
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Customer Support & ITSM contract fairness

How client-friendly are Customer Support & ITSM providers’ terms? Each provider gets a fairness score from 0 to 100, rated by AI across the clauses that matter most to customers. Higher is fairer to you; lower leans in the provider’s favour. Informational only, not legal advice.

AI Policy

  1. 1zendeskRating68/100

Acceptable Use Policy

  1. 1zendeskRating35/100

Data Processing

  1. 1zendeskRating69/100

Marketplace Terms

  1. 1zendeskRating29/100

Master Service Agreement

  1. 1zendeskRating47/100

Privacy Policy

  1. 1zendeskRating42/100

Product Terms

  1. 1zendeskRating31/100

Professional Services

  1. 1zendeskRating25/100

Terms

  1. 1zendeskRating25/100

Terms of Service

  1. 1zendeskRating44/100

Website Terms of Use

  1. 1ServiceNowRating35/100