workato

AI Features Addendum

This addendum governs the use of AI-powered features in the Workato Platform, covering rights, obligations, content ownership, data processing, and compliance with AI regulations including the EU AI Act.

Academy Agreement

This agreement governs participation in Workato's training courses, bootcamp, and certification program, covering registration requirements, program use, intellectual property, and participant obligations.

Acceptable Use Policy for the Community

This policy governs the acceptable use of Workato's community sharing features, including the creation and sharing of platform assets, connectors, and workflows within the Workato Platform community.

Accessibility Statement

Workato's accessibility statement outlining measures, conformance status with WCAG 2.1 Level AA standards, and procedures for providing accessibility feedback.

Agentic Quick Start Onboarding

A quick start onboarding guide for Workato's AgentX Apps package, detailing the services provided by Workato AI Solutions specialists including discovery, implementation, testing, and post-launch support for agentic AI solutions.

Cookie Policy

This policy explains how Workato uses tracking tools such as cookies, web beacons, and similar technologies on its website, including for essential operations and interest-based advertising purposes.

Data Processing Addendum

This Data Processing Addendum specifies how Workato processes personal data on behalf of customers, defining roles, obligations, and compliance requirements under various data protection laws including GDPR, CCPA, and others.

Developer Sandbox Terms

Terms governing the use of Workato's developer sandbox environment, including definitions of platform components, accounts, and usage rights for trial and non-paid products.

EDI Addendum

This addendum specifies the terms and conditions for Workato's EDI (Electronic Data Interchange) features, including trading partnership definitions, transaction counting, data privacy obligations, and liability limitations specific to EDI functionality.

Embedded Edition Agreement

This agreement governs the use of Workato's Embedded Edition, a limited version of the Workato Platform provided to companies for integrating with their customer-facing services to enable workflow automation and application connectivity.

Embedded Software Supplemental Terms

Supplemental terms governing the use of Workato's embedded software platform when integrated into a third-party company service, defining rights, responsibilities, and data handling specific to this embedded deployment model.

Foundation Advisory Package

This document outlines the GEARS Foundation Advisory Package offered by Workato, detailing advisory services, implementation services for platform accelerators, and the scope of inclusions and exclusions for automation foundation support and deployment.

GEARS Grow Advisory Package

This document outlines the GEARS Grow Advisory Package, which provides strategic advisory and project management services to help customers optimize their automation lifecycle management, resource centers, onboarding, intake processes, value reporting, and capacity planning through allocated advisor and delivery manager hours.

GEARS Scale 10 Advisory Package

This document describes the GEARS Scale 10 Advisory Package, which provides strategic advisory services and project management support from Workato to help customers develop automation strategies, governance, and organizational alignment.

GEARS Scale 5 Advisory Package

This document outlines the GEARS Scale 5 Advisory Package offered by Workato, detailing advisory services including automation strategy, governance, and architectural expertise, along with delivery manager support and customer obligations for successful engagement.

Responsible AI Policy

Workato's policy outlining its principles and governance framework for the responsible development, deployment, and use of artificial intelligence features within its platform, including transparency, trustworthiness, and accountability standards.

Responsible Disclosure

Workato's vulnerability disclosure program that outlines guidelines and requirements for responsible reporting of security vulnerabilities in their products and services.

Security Overview

Overview of Workato's security standards, certifications, and compliance measures including SOC-2, ISO 27001/27701, HIPAA, and PCI-DSS compliance.

Services Privacy Policy

This Services Privacy Policy explains how Workato collects, uses, shares, and protects personal information about individuals who use its websites and application integration platform services.

Sub-Processors

A list of sub-processors and third-party service providers that Workato engages to process personal data and assist in providing its platform and services, including their purposes and locations.

Terms of Service

Terms of Service governing the use of the Workato Platform, covering account creation, acceptable use, intellectual property, and the rights and responsibilities of both Workato and its users.

Third Party Code of Conduct

Code of conduct for third-party suppliers, vendors, and partners of Workato that establishes ethical standards, compliance requirements, and behavioral expectations for all entities doing business with Workato.

Website Privacy Policy

This privacy policy explains how Workato collects, uses, shares, and protects personal information when individuals interact with Workato's websites and services, excluding business customers who are governed by separate agreements.