Snowflake

Acceptable Use Policy

This policy outlines the acceptable and prohibited uses of Snowflake's cloud data platform, including restrictions on illegal activities, unauthorized access, intellectual property violations, and malicious conduct.

Collaboration Rebate Terms

Terms governing Snowflake's Collaboration Rebate Program, which provides Service Credit rebates to customers who share data products with other Snowflake customers and generate qualifying consumption.

Contracting Entities

This document specifies which Snowflake legal entity serves as the contracting party based on the customer's or partner's geographic location, along with corresponding notice addresses for each region.

Data Processing Addendum

This Data Processing Addendum establishes Snowflake's obligations and commitments regarding the processing of personal data on behalf of customers, including compliance with GDPR, UK GDPR, and CCPA requirements.

Evaluation Terms of Service

Terms governing Snowflake's evaluation or trial offerings, defining the rights, obligations, and conditions under which customers can access and use Snowflake services during an evaluation period.

Local Country Addendum

A supplemental addendum to Snowflake's Terms of Service that modifies the Agreement for customers in specific countries including Brazil, Saudi Arabia, the European Economic Area, and India, with country-specific provisions for taxes, data residency, and other local regulatory requirements.

Priority Support Services Description

This document describes Snowflake's Priority Support services offering, including benefits such as platform monitoring, dedicated support contacts, and enhanced support for critical events and issues.

Security Addendum

This Security Addendum outlines Snowflake's security program, infrastructure safeguards, third-party audits and certifications (including ISO 27001, SOC 2, FedRAMP), and customer data protection responsibilities.

Service Consumption Table

This document specifies how Snowflake's cloud data platform service consumes and bills for computational resources, including virtual warehouses, compute nodes, and storage across different cloud providers and regions.

Support Policy and Service Level Agreement

This document outlines Snowflake's support offerings and service level agreements, including support level designations, contact methods, response times, and remedies for service failures.

Terms of Service

Snowflake's primary terms of service governing the provision of its cloud data platform services, including usage rights, obligations, and binding arbitration clauses for customers.

Terms of Service

Snowflake's standard Terms of Service governing self-service on-demand access to its cloud data platform, including usage rights, obligations, and binding arbitration provisions for customers.