Smartsheet

Acceptable Use Policy

This policy outlines the prohibited uses and behaviors for Smartsheet's online services, websites, and applications, establishing rules against security breaches, malicious activities, unauthorized access, and competitive misuse of the platform.

Agreement Supplement

A supplemental agreement that amends Smartsheet's standard terms of service with special provisions for U.S. Government Entities and non-government customers using Smartsheet Gov, including specific terms around governing law, liability, and indemnification.

Candidate Privacy Notice

Privacy notice detailing how Smartsheet collects, uses, and shares personal data from job applicants and candidates for employment or internship positions.

Cookie Notice

This document explains how Smartsheet uses cookies, pixels, and similar tracking technologies to gather information about user interactions with their sites and offerings, and describes user rights to control such tracking.

Data Processing Addendum

Data Processing Addendum that outlines Smartsheet's data processing practices, controls, and compliance with data protection laws including GDPR and CCPA for personal data handled through the subscription service.

Developer Program Agreement

Agreement governing developer access to Smartsheet's APIs, development tools, and materials for creating applications that integrate with the Smartsheet platform.

Downloadable Software End User License Agreement

End User License Agreement for Smartsheet's downloadable software that extends or integrates with Smartsheet's subscription-based work collaboration services, governing the terms under which users may download and use the software.

General Privacy Notice

This privacy notice outlines how Smartsheet collects, uses, shares, and retains personal data when individuals interact with Smartsheet's websites, forums, marketing campaigns, and events.

HIPAA Business Associate Agreement

This document outlines Smartsheet's Business Associate Agreement for handling Protected Health Information (PHI) under HIPAA compliance, specifying the operational and technical controls, security features, and shared responsibility model between Smartsheet and healthcare customers using its Enterprise Plan subscription services.

Intellectual Property

Smartsheet's intellectual property policy covering copyrights, patents, trademarks, and open source software acknowledgements for their work management platform.

Limits Policy

This policy defines usage limits, access restrictions, and capacity constraints for Smartsheet services, including rules on unit assignments, user access, and reassignment of service units.

Mobile Application EULA

End User License Agreement governing the download, installation, and use of Smartsheet's mobile application for accessing the Smartsheet subscription service on mobile devices.

Privacy Policy

This document outlines Smartsheet's collection, processing, and use of personal data across their websites and services, including the categories of personal data collected, purposes of processing, legal bases, and methods of data gathering.

Security Practices

Smartsheet's security practices and safeguards document describing the physical, organizational, and technical measures used to protect customer data and maintain the security, integrity, and confidentiality of their online services.

Service Level Agreement

This Service Level Agreement defines availability guarantees and service metrics for Smartsheet's enterprise subscription service, including uptime commitments, monitoring procedures, and exclusions for downtime.

Services Privacy Notice

This document explains how Smartsheet collects, uses, and shares personal data when users interact with the Smartsheet platform, covering account information and system data but excluding customer-uploaded content which is addressed in a separate Data Processing Addendum.

Site Terms

Terms governing the use of Smartsheet's websites and web properties, including permitted activities, user responsibilities, and modification rights for website visitors.

Subprocessors List

This document lists the third-party service providers (subprocessors) that Smartsheet engages to process customer data when delivering its online services and products.

Support Policy

This document outlines the technical and account support services provided by Smartsheet to customers, including the scope of support, available support tiers (Base, Standard, and Premium), delivery methods, and issue response procedures.

Transfer Mechanisms

This document specifies the international data transfer mechanisms that Smartsheet uses to comply with data protection laws, including the Data Privacy Framework and Standard Contractual Clauses for transfers from the EEA, UK, and Switzerland.

Travel Expense Policy

This document outlines Smartsheet's travel and expense policy for personnel traveling on customer engagements, specifying reimbursable costs for air travel, ground transportation, lodging, and meals.

U.S. State Privacy Notice

This document outlines Smartsheet's U.S. state privacy notice, detailing personal data collection practices and individual rights under United States privacy laws including access, deletion, portability, and opt-out provisions.

User Agreement

User agreement that governs customer access to and use of Smartsheet's services, including rights, restrictions, and terms for using the platform and processing customer content.