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Slack is a cloud-based messaging and collaboration platform that enables teams to communicate in real-time through channels, direct messages, and integrated workflows. The service consolidates team communication, file sharing, and third-party app integrations into a centralized workspace to improve productivity and reduce email reliance.

Documents we monitor12

Terms of ServiceFairness 40/100

API Terms of Service

Terms governing the use of Slack's APIs, SDKs, developer tools, and related materials, including rights, restrictions, and responsibilities for developers building applications with the Slack platform.

Acceptable Use PolicyFairness 50/100

Acceptable Use Policy

This document outlines the acceptable and unacceptable conduct rules for using Slack's Services, including provisions for safety protection, content moderation, and customer data access controls.

Other

Accessibility Plan

Slack's multi-year accessibility plan outlining its strategy to prevent and remove barriers for persons with disabilities in compliance with the Accessibility for Ontarians with Disabilities Act, 2005.

Other

Affiliates

A directory listing Slack's corporate affiliates and subsidiaries across various countries, along with Salesforce's affiliate entities following Slack's acquisition by Salesforce.

Other

Brand Guidelines

Brand usage guidelines that specify how third parties, partners, developers, and the media may use Slack's trademarks, logos, and copyrighted materials, including permitted and prohibited uses of the Slack name and brand features.

Terms of ServiceFairness 31/100

Developer Programme Agreement

Agreement governing developers' use of Slack's developer services and APIs to create applications that interoperate with or complement the Slack platform.

Master Service Agreement

Main Services Agreement

This is the main services agreement governing the rights and responsibilities of customers using Slack's online workplace productivity tools and platform, describing the binding terms between Slack and its customers.

Terms of ServiceFairness 29/100

Marketplace Terms of Service

Terms governing the listing and distribution of third-party applications on the Slack Marketplace, including licensing rights, security reviews, and developer obligations.

Terms of ServiceFairness 35/100

Partner Terms & Conditions

Terms and conditions governing participation in Slack's official partner program, including partner responsibilities, confidentiality obligations, and references to additional required agreements for platform partners.

Security

Security Practices

Slack's documentation of administrative, technical, and physical security controls and practices for protecting customer data across Slack services and GovSlack, including platform architecture, audits, certifications, and security measures.

Terms of ServiceFairness 42/100

Supplemental Terms

Supplemental terms governing the acquisition and use of Slack services under the Salesforce Main Services Agreement, covering data access for AI/ML purposes, generative AI features, and multi-infrastructure service operations.

Terms of ServiceFairness 31/100

User Terms of Service

Terms of service governing individual user access and use of Slack's workplace productivity platform, including rights, obligations, and data ownership between end users, workspace customers, and the company.

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Slack terms of service & policy changes — TermDrift