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Rubrik is a data management and cyber resilience platform that provides backup, disaster recovery, and ransomware protection for enterprise data across cloud and on-premises environments.

Documents we monitor15

Acceptable Use PolicyRating50/100

Acceptable Use Policy

This policy outlines prohibited uses and unacceptable behaviors when using Rubrik's SaaS services, including restrictions on security violations, harassment, spam, illegal activities, and unauthorized access attempts.

Data Processing

Data Processing Addendum

A data processing addendum that governs how Rubrik processes customer data and personal data, including compliance with GDPR, UK GDPR, and Standard Contractual Clauses for international data transfers.

Data ProcessingRating70/100

Data Security Schedule

This document outlines the technical and organizational security measures that Rubrik implements to protect customer data, including security policies, risk management practices, and domain control procedures. It serves as a data security schedule that governs the protection of customer data under Rubrik's service agreement.

Data ProcessingRating59/100

HIPAA Business Associate Agreement

This HIPAA Business Associate Agreement establishes the terms under which Rubrik processes Protected Health Information (PHI) on behalf of healthcare covered entities and business associates, ensuring compliance with HIPAA, HITECH, and related regulations. The agreement defines the parties' obligations regarding the privacy, security, and proper handling of electronic protected health information.

Product TermsRating30/100

Hardware Support Policy and Manufacturer Warranty

This document outlines Rubrik's hardware support policy and manufacturer warranty terms, specifying the conditions, support service levels, and coverage for Rubrik-branded hardware purchased with an active support plan.

Other

Legal

Legal documentation and policies from Rubrik covering terms of service, privacy, and other compliance documents.

Privacy PolicyRating42/100

Privacy Policy

Rubrik's privacy policy outlining how the company collects, uses, and protects personal information from users and customers.

Product TermsRating30/100

Product Life Cycle Policy

This policy defines Rubrik's product life cycle management, including support timelines for different software release types and procedures for end-of-life transitions for Rubrik's SaaS and software offerings.

Security

Responsible Disclosure Policy

Rubrik's responsible disclosure policy outlining procedures for security researchers and third parties to report vulnerabilities and security issues responsibly.

Master Service AgreementRating35/100

Service Agreement

This Service Agreement governs the use of Rubrik's backup and recovery service, defining the rights, responsibilities, and terms under which customers can access and utilize the platform.

Service Level AgreementRating45/100

Service and Software Support Policy

This policy outlines the terms, conditions, and support service levels that Rubrik provides to customers for its service and software offerings, including defect resolution and support plan details.

Data ProcessingRating67/100

Standard Contractual Clauses

Standard Contractual Clauses for transferring personal data from Rubrik customers to Rubrik as a data processor, ensuring GDPR compliance for cross-border data transfers to countries without adequate data protection levels.

Subprocessor List

Third-Party Subprocessors

A list of third-party subprocessors used by Rubrik in its data processing operations, detailing the vendors and service providers involved in handling customer data.

Security

Trust

Trust and security documentation hub for Rubrik's cloud data management platform, providing access to compliance certifications, security policies, and trust-related resources.

Other

Trust Documentation

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