MongoDB

Acceptable Use Policy

MongoDB's policy that prohibits illegal activities, abuse, unauthorized access, malware distribution, and other harmful uses of its products, services, and website.

Atlas Service Level Agreement

Service Level Agreement for MongoDB Atlas database service specifying uptime guarantees, service credits, and customer obligations for M10 and higher tier deployments.

Cloud Subscription Agreement

MongoDB's cloud subscription agreement governing the terms, conditions, and usage rights for MongoDB Atlas and other cloud services offered via subscription, including service level agreements, support, and consulting services.

Customer Agreement

Master service agreement for MongoDB subscriptions covering software licenses, support services, consulting services, and related terms between MongoDB and its customers.

Data Privacy Framework Statement

MongoDB's self-certification statement regarding compliance with the EU-US, UK, and Swiss-US Data Privacy Frameworks, outlining their obligations as a data processor and dispute resolution procedures.

Data Processing Agreement

This Data Processing Agreement outlines MongoDB's obligations and procedures for processing customer personal data in compliance with GDPR, CCPA, and other applicable data protection laws when providing cloud services.

Digital Services Act Information

Designates MongoDB's single point of contact and communication procedures for Digital Services Act compliance with EU authorities and users.

Modern Slavery Statement

MongoDB's statement outlining its zero-tolerance approach to modern slavery and human trafficking, detailing the steps taken to ensure such practices do not occur within its business or supply chain.

OEM Agreement

OEM agreement governing the terms for organizations that integrate MongoDB software into their own applications for resale or distribution, including definitions of subscriptions, support, consulting services, and the rights and obligations of both parties.

Privacy Policy

MongoDB's privacy policy and frequently asked questions addressing GDPR and CCPA compliance, data protection practices, and data processing agreements for cloud services.

Privacy Policy

This policy describes MongoDB's practices for collecting, using, and protecting personal data from users of their website and products, including information about data controller responsibilities, types of data collected, and individual privacy rights.

Subprocessor List

This document lists the third-party entities and subprocessors that MongoDB engages to process customer personal data in its Cloud Services, including cloud infrastructure providers, affiliate offices, and AI model providers.

Technical and Organizational Security Measures

Technical and organizational security measures that MongoDB implements for MongoDB Atlas, including configurable security features, processes, and controls to protect customer data.

Terms of Use

Terms governing the use of MongoDB's website, including restrictions on trademarks, copyrights, software downloads, and intellectual property rights.

Trademark Usage Guidelines

Guidelines for proper use of MongoDB trademarks, establishing standards for how third parties can reference MongoDB's registered and pending trademarks while protecting brand integrity and preventing confusion or misrepresentation.