Cisco

AI Canvas Offer Description

Offer description for Cisco's AI Canvas product, defining usage terms, data handling practices, and restrictions for this unified cross-domain troubleshooting and execution workspace.

AI Defense Offer Description

This Offer Description defines the terms and features for Cisco's AI Defense service, which provides software and cloud services to protect AI applications through runtime protection, validation, visibility, and access controls.

Agent Directory Offer Description

This Offer Description outlines the terms and conditions for Cisco's AGNTCY Agent Directory cloud service, including support policies, data handling practices, warranties, and liability limitations.

Agent Identity Service Offer Description

Offer Description for AGNTCY Agent Identity Service, a Cisco cloud service provided without support, detailing data handling, disclaimers, and terms including end-of-life policies and liability limitations.

AppDynamics Product Description

This offer description defines the terms, support services, performance standards, and data handling practices for Splunk AppDynamics Cloud Service and Software, including usage restrictions on sensitive data collection and obligations for on-premise software deployments.

Attack Surface Management Offer Description

This Offer Description defines the terms, support services, and data handling practices for Cisco Attack Surface Management, a cloud-based security service for monitoring and managing attack surfaces.

Baseline API License Terms

Supplemental terms governing the use, access, and integration of Cisco APIs, including requirements for API integrations, credential management, and compliance obligations for developers and users.

CBR-8 Software Suite Offer Description

This offer description outlines the licensing terms, software use rights, and support options for the Cisco CBR-8 Software Suite, a broadband and voice over IP services solution for cable networks. It specifies license metrics, usage requirements, and data handling practices for the included software products.

Catalyst 8000V Permanent License Reservation Offer Description

This Offer Description specifies the terms and conditions for Cisco's Catalyst 8000V Permanent License Reservation (PLR), a virtual router product that enables enterprises to extend their wide-area networks into cloud environments with support for classified and air-gapped deployments.

Catalyst Center Product Description

This document describes the Cisco Catalyst Center software platform, a network management and controller solution for enterprise networking devices. It outlines the product's features, deployment options, support services, and data handling practices.

Catalyst SD-WAN Product Description

This document describes Cisco Catalyst SD-WAN, a software-defined wide area network solution that enables centralized network policy orchestration and management across compatible Cisco routers, available as either a cloud-hosted or on-premises deployment with multiple subscription options.

Cloud Control Offer Description

This Offer Description details the terms and conditions for Cisco Cloud Control, an AI-native platform for managing, operating, and optimizing network infrastructure, including data handling practices, security controls, and integration capabilities.

Cloud Observability Offer Description

This Offer Description defines the terms, support services, performance standards, and data handling requirements for Cisco Cloud Observability, a cloud service application that runs on the Cisco Observability Platform.

Cloud-delivered Catalyst SD-WAN Offer Description

Offer Description for Cisco's Cloud-delivered Catalyst SD-WAN solution, which combines SD-WAN connectivity with CloudOps services for automated lifecycle management and operational insights. This document outlines the service features, support options, and integrated offerings included with the subscription.

Cloudlock Offer Description

This offer description outlines the terms, support, service level objectives, and data handling practices specific to Cisco Cloudlock, a cloud security service.

Collaboration Flex Plan Contact Center Offer Description

Offer Description for Cisco Collaboration Flex Plan Contact Center that outlines the terms, licensing models, support services, and data handling practices for Cisco's contact center solutions available as cloud services or on-premises software.

Collaboration Flex Plan Offer Description

This offer description details the Cisco Collaboration Flex Plan, a flexible subscription service that allows deployment of various Cisco communication and collaboration offerings including Webex Meetings, Webex Calling, and related cloud services across cloud-hosted, on-premises, or partner-hosted environments.

Collaboration Hardware as a Service Offer Description

This Offer Description defines the terms, support, data handling, and special conditions for Cisco's Collaboration Hardware as a Service offering, including references to support levels and Hardware as a Service supplemental terms.

Compute Hyperconverged with Nutanix Offer Description

This Offer Description outlines the terms and conditions for Cisco Compute Hyperconverged with Nutanix, a bundled solution combining Cisco's SaaS-managed compute and networking infrastructure with Nutanix software for hyperconverged infrastructure deployments.

Crosswork Automation Suite Offer Description

Offer Description for Cisco Crosswork Automation Suite detailing software use rights, licensing terms, support services, and data handling practices for the network automation platform.

Crosswork Change Automation and Health Insights Offer Description

This document outlines the specific terms, licensing requirements, and usage conditions for Cisco Crosswork Change Automation and Health Insights, including support services, required licenses (RTM, Playgroup, KPI Pack), and data handling practices.

Crosswork Cloud Offer Description

An offer description for Cisco Crosswork Cloud that outlines service level objectives, support services, data handling practices, and special terms governing the use of this cloud-based network analytics platform.

Crosswork Network Controller Product Description

Product offering description for Cisco Crosswork Network Controller, an on-premises network automation and provisioning solution. Covers supported use cases, included software components, support services, and data protection terms.

Crosswork Network Services Orchestrator SEULA

Supplemental end user license agreement and offer description for Cisco Crosswork Network Services Orchestrator, specifying support services, data handling, trial usage terms, and licensing options for network management software.

Crosswork Optimization Engine Offer Description

This offer description defines the licensing terms, support services, and data handling practices for Cisco Crosswork Optimization Engine, a software solution for managing network nodes and devices.

Crosswork Planning Offer Description

Offer Description for Cisco Crosswork Planning software that outlines licensing requirements, support services, and data handling practices for network management and monitoring capabilities.

Data Access Supplemental Terms

Supplemental terms governing customer access to data from Cisco products and services, including direct API access methods, data request procedures, and usage restrictions in compliance with data access regulations.

Duo Product Description

This Offer Description outlines the terms, service levels, support, and special conditions for Cisco's Duo cloud authentication service, including details on telephony credits, hardware tokens, usage limits, and data handling practices.

Edge Intelligence Offer Description

This offer description outlines Cisco Edge Intelligence, a cloud-managed IoT data lifecycle management solution that extracts data from sensors, transforms it into industry-standard formats, and enables customers to apply custom governance policies for centralized data control.

Enterprise Agreement 3.0 Buying Program Offer Description

This document outlines the terms and conditions for Cisco's Enterprise Agreement 3.0 buying program, specifying the services portfolio offerings, coverage requirements, and purchasing options for hardware, software, and cloud services.

Enterprise Agreement 3.0 Program Terms – End Users

Terms governing the Cisco Enterprise Agreement 3.0 program for end users purchasing software, cloud services, and services through suites and add-ons, including ordering procedures, payment obligations, and consumption tracking.

Enterprise Agreement Program Terms for Collab Flex - End Users

Terms governing the Cisco Enterprise Agreement program for Collaboration Flex services, covering purchasing procedures, suite orders, add-ons, and consumption-based adjustments for end users.

Enterprise Agreement Program Terms for End Users - U.S. Federal Government Appendix

This document is an appendix to Cisco's Enterprise Agreement Program Terms that specifies modifications and compliance requirements for U.S. Federal Government end users, including definitions, applicable terms for commercial software and services, and governing law provisions.

Enterprise Agreement Program Terms for End Users - U.S. SLED Appendix

Appendix to Cisco's Enterprise Agreement Program Terms that specifies additional terms and conditions applicable to U.S. State & Local Government End Users, including public schools, universities, and government agencies.

Evolved Programmable Network Manager Offer Description

This Offer Description defines the terms and conditions for Cisco Evolved Programmable Network Manager, including support services, data handling practices, and licensing restrictions for the network management software.

Exit Notice

A template notice form for customers to formally request data switching and erasure of their data processing services with Cisco, in compliance with service switching terms.

General Terms

General terms governing access to and use of Cisco's software, cloud services, subscription offers, and related products, including license rights, usage restrictions, and acceptable use policies.

HaaS Terms and Conditions

Supplemental terms governing Cisco's Hardware-as-a-Service (HaaS) offerings, covering device delivery, return, installation, operation, care, and usage restrictions for subscription-based Cisco hardware products.

Hardware as a Service Offer Description

This Offer Description outlines the terms for Cisco Webex Hardware as a Service, a hardware subscription program that provides customers with monthly or annual subscription payments for Webex-enabled devices and IP phones, including ownership transfer, software functionality rights, and hardware support.

Hybrid Cloud Offer Description

This offer description outlines the terms, support services, data handling practices, and special conditions for Cisco+ Hybrid Cloud, including requirements for the Intersight management platform, Hardware as a Service terms, and third-party software licensing.

Hypershield Offer Description

Offer Description for Cisco Hypershield, a hybrid AI-native security subscription service, detailing support services, performance standards, data handling practices, and subscription terms based on Protection Units.

IOS XR Essentials and Advantage Software Suite Offer Description

This document specifies the terms and conditions for licensing Cisco IOS XR Essentials and Advantage Software Suites under a flexible consumption model, including license rights, restrictions, usage requirements, and portability provisions.

IOS XR Flexible Consumption Model 2.0 Offer Description

Offer description for Cisco IOS XR Flexible Consumption Model 2.0 software, outlining licensing terms, software suite options, support services, and data handling practices for flexible consumption-based licensing of this network operating system software.

IOS XR Perpetual Model

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Intersight Offer Description

This document describes the Cisco Intersight Platform, a system management service that provides IT organizations with capabilities to analyze, simplify, and automate data center and cloud environments, including infrastructure services, workload optimization, and support offerings.

IoT Control Center Offer Description

This Offer Description outlines the terms, support services, service level availability, and data handling practices specific to Cisco IoT Control Center, a cloud-based IoT management platform offered on a subscription basis.

Isovalent Enterprise Platform Offer Description

This offer description outlines the terms and licensing for Isovalent Enterprise Platform, a Kubernetes networking and security solution, including support services, data handling practices, and usage-based billing structure.

Meraki Cloud Service Offer Description

This document specifies the terms, service levels, and usage conditions for Cisco Meraki Cloud Service, including support, performance standards, data handling practices, and licensing requirements.

Mesh Policy Engine Offer Description

This Offer Description defines the terms, features, and usage rights for Mesh Policy Engine, a cloud-based intent-driven policy automation service that enables administrators to manage firewall policies across both Cisco and non-Cisco devices through Cisco Security Cloud Control.

Modeling Labs SEULA

Software End User License Agreement (SEULA) for Cisco Modeling Labs (CML), a network simulation platform that enables users to design, test, and validate network topologies in virtual environments. The document outlines license rights, restrictions, support services, and data handling practices for various CML product tiers including free, personal, education, and enterprise editions.

Multicloud Defense Product Description

Product description for Cisco Multicloud Defense, detailing the service components including a managed controller and cloud-deployed gateway, along with support levels and service level agreement terms.

Nexus Hyperfabric Cloud Service Offer Description

This Offer Description outlines the terms, service level objectives, and usage rights for the Cisco Nexus Hyperfabric Cloud Service, a cloud-based controller platform for managing and monitoring Cisco Nexus Hyperfabric network switching hardware.

Outshift Course (Cloud Service) Offer Description

This Offer Description outlines the terms and conditions for Outshift Course, a self-paced online lab service designed to introduce users to foundational technologies for building secure, interoperable systems. It specifies that the service is provided as-is without support, includes liability limitations, and reserves Cisco's right to terminate access or end the service with 30 days notice.

Outshift QRNG Offer Description

This Offer Description defines the terms and conditions for Cisco's Outshift QRNG (Quantum Random Number Generator) product, an online platform providing pre-generated quantum random numbers via API for testing and demonstration purposes only.

Packet Tracer Software EULA

End User License Agreement for Cisco Packet Tracer Software, outlining permitted uses limited to Cisco Networking Academy simulations, support provisions, data handling practices, and liability disclaimers.

Privacy Statement

Cisco's privacy statement describing how the company collects, uses, and handles personal data across its websites, services, and direct customer interactions.

Private 5G Management Subscription Offer Description

This Offer Description details the terms and conditions for Cisco's Private 5G Management Subscription, a cloud service that provides remote network management from Cisco's Network Operations Centers along with on-premises software components for P5G Network Services Operators.

Programmable Core Offer Description

This Offer Description defines the terms, capabilities, and service levels for Cisco Programmable Core, a cloud-based SaaS platform that provides subscriber management and hosted core network services for wireless service providers and operators.

Provider Connectivity Assurance Offer Description

This Offer Description outlines the terms for Cisco Provider Connectivity Assurance (formerly Accedian Skylight), a subscription cloud service that provides network connectivity monitoring, sensor orchestration, and assurance capabilities for service providers, including support services, performance standards, and data protection provisions.

Regional Terms

Supplemental regional terms that modify Cisco's General Terms for customers located in Australia, Italy, and Japan, addressing jurisdiction-specific legal requirements and liability limitations.

SONiC and Cisco Open Infrastructure Package SEULA

Supplemental End User License Agreement for SONiC OS (open-source software) and Cisco Open Infrastructure Package, covering licensing terms, support services, data handling, and warranty disclaimers for these software products.

Secure Access Product Description

This document specifies the terms, support requirements, performance standards, and usage limits for Cisco Secure Access, a cloud-based security service offering secure internet access, secure private access, and DNS defense capabilities.

Secure Awareness Training Offer Description

This offer description outlines the terms and service level objectives for Cisco Secure Awareness Training, including support services, data protection practices, and specific usage terms for the Phishing Simulator component.

Secure Breach Protection Suite Offer Description

This offer description outlines the Cisco Secure Breach Protection Suite, a subscription service that provides access to cloud-based security services and software including endpoint protection, threat detection, incident response, and email security across multiple tier levels.

Secure Client Offer Description

This document is an Offer Description for Cisco Secure Client that outlines the terms, support services, and usage restrictions for the software, including licensing details for integrated components like Cisco Endpoint Security Analytics and Network Visibility Module.

Secure Cloud Analytics Offer Description

This offer description details Cisco Secure Cloud Analytics, a cloud security service that uses machine learning to detect behavioral anomalies and threats on network-connected devices and users in data centers and cloud environments.

Secure Cloud Protection Suite Offer Description

This document describes the Cisco Secure Cloud Protection Suite, a subscription offering that includes cloud security services such as virtual firewalls, workload segmentation, and security management tools, along with support and service level terms.

Secure Connect Offer Description

This Offer Description outlines the terms and service specifications for Cisco Secure Connect, a cloud-based security service, including support services, performance standards of 99.99% availability, data handling practices, and usage terms such as data transfer limits per user.

Secure Email Offer Description

This Offer Description document outlines the terms, service levels, and data handling practices for Cisco's Secure Email services, including Cloud Gateway, Encryption Service, Domain Protection, and Phishing Defense offerings.

Secure Endpoint Offer Description

This offer description outlines the terms, service level objectives, and usage restrictions for Cisco Secure Endpoint, a cloud-based endpoint security service available in multiple tiers (Essentials, Advantage, Premier) with support for various device types and platforms.

Secure Firewall Portfolio Offer Description

Offer description for Cisco Secure Firewall Portfolio detailing on-premises software and cloud services solutions, including support options, integrations, data handling practices, and special terms for competitive testing and web application firewall services.

Secure Malware Analytics Offer Description

An offer description for Cisco Secure Malware Analytics, a cloud-based malware analysis and threat intelligence sandbox service. This document outlines the service's features, support terms, performance standards, data protection practices, and special terms regarding file submissions and usage rights.

Secure Network Analytics Offer Description

Offer Description for Cisco Secure Network Analytics software products, detailing licensing terms, support options, data handling practices, and specific usage restrictions for the network analytics platform and its components.

Secure User Protection Suite Offer Description

This offer description outlines the Cisco Secure User Protection Suite, a subscription service that provides access to multiple cloud security services including Secure Endpoint, Secure Access, Duo, and Email Threat Defense, along with associated support and service level requirements.

Security Analytics and Logging Offer Description

This Offer Description details Cisco Security Analytics and Logging, a SaaS and on-premise solution providing central log management, log analysis for threat detection, and integration with Cisco's security platform. It covers licensing tiers (Essentials, Advantage, Premier) and included services such as SecureX and other Cisco security tools.

Security Cloud Control-Firewall Management Offer Description

This Offer Description outlines the terms, features, and service level objectives for Cisco Security Cloud Control-Firewall Management, a cloud-based AI-native security policy management platform that provides centralized visibility and policy management across Cisco Secure Firewall and other security products.

Service Provider Network Agreement Program Terms

Supplemental terms governing the Cisco Service Provider Network Agreement buying program, which provides access to Cisco software, cloud services, and related offerings for service providers to use on their own devices and for provision of network services to end users.

Service Provider Routing Consumption Model Software Products SEULA

Supplemental End User License Agreement for Cisco Service Provider Routing Consumption Model Software Products, detailing licensing terms, usage rights, software features, and smart licensing requirements for foundation and advanced software features.

Service Switching Supplemental Terms

This document outlines Cisco's procedures and obligations for enabling customers to switch away from eligible data processing services, including data export, erasure, and post-termination data retrieval rights under the EU Data Act.

Smartlook Cloud Platform Offer Description

This Offer Description outlines the terms, support services, data handling practices, and usage restrictions for Cisco's Smartlook Cloud Platform, a cloud-based service available in multiple pricing tiers for professional and commercial use.

Software Innovation Access (SIA) Supplemental Terms

Supplemental terms governing Cisco's Software Innovation Access (SIA) subscription service, which provides access to feature releases of Cisco software products during the subscription term under specific licensing and support requirements.

Spaces Offer Description

This Offer Description outlines the terms, service level objectives, support services, and data handling practices specific to Cisco Spaces, a cloud service offering, including regional restrictions and trial access policies.

Splunk Cloud Offer Description

Offer description for Splunk Cloud services provided by Cisco, detailing the cloud platform and related security and intelligence tools, along with support services, extensions, and success plans.

Splunk Observability Cloud Offer Description

Offer description for Splunk Observability Cloud, detailing the cloud services included, support offerings, extensions, success plans, performance standards, and data protection practices for this Cisco observability platform.

Splunk On-Call Offer Description

Offer description for Splunk On-Call cloud services, outlining support services, extensions, performance standards, and data handling practices for the Cisco offering.

Splunk On-Premises Subscription Offer Description

This document outlines the offer terms and conditions for Splunk on-premises subscription products, including Enterprise, Enterprise Security, IT Service Intelligence, and SOAR editions, covering support services, extensions, and data handling provisions.

Switching Notice

A notice form for customers to formally request switching of their data processing services away from Cisco, specifying the destination provider and service details.

ThousandEyes Cloud Service Product Description

Product description for Cisco ThousandEyes, a network intelligence cloud service platform that monitors web application, hosted service, and network availability and performance. Defines service features, support terms, performance standards, and data protection requirements.

US - Terms of Sale and Software License Agreement

Terms of Sale and Software License Agreement governing the purchase and licensing of Cisco products and services, establishing the legal relationship between Cisco and its customers for product transactions and software use rights.

Umbrella Product Description

Product description for Cisco Umbrella, a cloud-delivered security platform that unifies multiple security services to secure internet access and control cloud app usage. Details service offerings, support requirements, performance standards, and usage limits.

Vidcast Offer Description

This Offer Description outlines the terms and features of Cisco's Vidcast service, which allows users to create, record, share, transcribe, and store video content. It covers support services, data handling practices, usage restrictions including prohibitions on use by minors and restrictions on content types.

WAN Automation Engine Offer Description

This document is an Offer Description for Cisco WAN Automation Engine (WAE), outlining the licensing requirements, support services, and usage terms for the software product including provisions for active servers, standby servers, and lab environments.

Webex Assist Offer Description

This Offer Description outlines the terms, support services, and service level agreements for Webex Assist, Cisco's cloud service, including performance standards, data handling practices, and special obligations for users.

Webex Campaign Offer Description

This document specifies the terms, service levels, support services, and data handling practices for Cisco's Webex Campaign cloud service, including performance standards, acceptable use requirements, and licensing obligations.

Webex Connect Offer Description

This Offer Description outlines the terms, support services, performance standards, and data handling practices for Cisco's Webex Connect cloud communications platform, which integrates communication channels and business systems for customer and employee interaction orchestration.

Webex Contact Center Agency Offer Description

An offer description for Cisco Webex Contact Center, a cloud-based contact center solution, detailing the product's features, support services, data protection, licensing models, geographic availability, and API usage terms for agency deployments.

Webex Events Offer Description

This Offer Description outlines the features, entitlements, and terms specific to Cisco Webex Events, an end-to-end event management platform for virtual, in-person, and hybrid events of various sizes.

Webex Named Device Subscription Offer Description

This offer description outlines the terms and conditions for Cisco Webex Named Device Subscription, which provides cloud-based and on-premises software solutions for video endpoints including Webex Meetings device registration, Unified Communications Manager, and Expressway.

Webex Notify Offer Description

This Offer Description defines the terms, features, and service levels for Webex Notify, Cisco's cloud-hosted communications platform that sends notifications across multiple channels (SMS, Email, Voice) to help operations staff manage customer communications.

Webex Offer Description

This Offer Description details the terms and service inclusions for Cisco Webex subscriptions, including Webex Meetings, Webex App, Webex Calling, and related cloud services with specific provisions for education customers and government entities.

Webex Video Integration for Microsoft Teams Offer Description

An offer description for Cisco Webex Video Integration for Microsoft Teams, detailing the cloud service that enables connection to Microsoft Teams meetings via Cloud Video Interop, including support, data handling, licensing models, and terms.

Webex Wholesale Offer Description

Offer description for Cisco Webex Wholesale, covering Webex Calling and Webex Meetings cloud services, including usage restrictions, geographic availability, support, and data handling practices.

Workflows Offer Description

This offer description outlines the terms, support services, and service level objectives for Cisco Workflows, a cloud-based automation and orchestration solution that streamlines repetitive tasks across Cisco and third-party applications.

XDR Product Description

This Offer Description outlines the terms, support services, and service level objectives for Cisco XDR, a cloud-based extended detection and response security service, including details on support tiers, data handling practices, and performance standards.